Technology ServicesOutsource your Networking Support and Reduce costs!
These programs place one of our fulltime technicians at your location on a regularly scheduled basis, i.e. daily, semi-weekly or weekly. With this account management program you will receive high priority service such as same day Response and friendly telephone support. Have the peace of mind to focus on what you do best while we take responsibility for your network.
Free onsite consultations.
We’ll visit your office(s), study your existing system’s capabilities, consult with you to understand your specific needs and deliver a written proposal with in a few days. Our recommendations will be designed to improve your Local and Wide Area networks and reduce your total IT expenditure.
Professional Account Management This means that we monitor your network and take responsibility for all technical maintenance, support and repairs. A senior technician will regularly monitor each of your servers remotely to maintain your network at peak performance and security. You will also also benefit from the full range of expertise from other Sky Team members. We will maintain Complete System Documentation to keep you organized.
Helpful Technician One of our team members will be assigned to regularly visit your location to provide Administrative Maintenance for the workstations and assist each user technical issues. We then stay in touch with you to see how things are going, and provide friendly telephone support when your firm has technical questions. Part of every technicians job is to continually provide Honest Advice to save you money!
Same Day On-Demand & Emergency Response We will give you our highest priority service and respond quickly to reduce your downtime. In most cases, one of us will arrive at your location within 4 hours of your request. If service request is made after 4:00 pm. response with be no later then 10:00 am then following work day
Discounted Hourly Rates When you chose a Scheduled Onsite Service Plan, you’ll be surprised how much $$$ you can save. In many cases, it’s less costly than having an in-house employee and better!
- 10% off Remote Support
- 10% off On-site Executive Coaching and Group Training
Other Advantages
- No Travel Fees – We deliver hardware & software
- No Binding Contract – Our agreement is month-to-month
- Convenient Monthly Billing – No Retainer Fees
| Scheduled Service Plans* | Discounted Rates |
| Min. 2 Scheduled Hours a Week (2-5 workstations, 1 server) |
– Workstation Technician – Senior Technician |
| Min. 4 Scheduled Hours a Week (5-15 workstations, 1 server) |
– Workstation Technician – Senior Technician |
| 6+ Scheduled Hours a Week (12 or more workstations plus servers) |
– Workstation Technician – Senior Technician |
| Scheduled Full Day 8 hours labor |
– Workstation Technician – Senior Technician |
| On-demand & Emergency Service | |
| – Workstation Technician – Senior Technician |
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*Terms:
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Preventive and Administrative Maintenance
These services include remedial and preventive maintenance as well as back-up supervision. With each visit an extensive list of tasks are performed and systems are monitored, including, but not limited to:
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On-Demand Services
While Preventive Maintenance Services maintain your network at peak performance, On-Demand Services Include telephone support, emergency remote access and unscheduled onsite service.
- Prior one month relationship required and a “relatively” stable network
- Minimum billing is for scheduled service and excludes the printer support, training, coaching, data cabling and other specialized services.
- Customer reserves the right to cancel agreement at any time. (All work completed, including both preventive and on-demand services until the point of cancellation will be.
- Labor billing does not include parts
- Service available in the Los Angeles area only, and subject to approval
- Printer Services and Data Cabling are not included in this agreement
IT Support Services
Network SupportNetwork Security Business Solutions Computer Repair Mac Support Data/Voice Cabling Support Plans Outsourcing Web DesignPartners
We Serve the Entire Los Angeles Area
Agoura Hills Airport Lax Alhambra Artesia Aurant Baldwin Park Bel Air Bellflower Beverly Hills Bradbury Brentwood Burbank Carson Century City Cerritos City of Industry Commerce Compton Covina Culver City Diamond Bar Downey Downtown Los Angeles El Segundo Florence Gardena Glendale Hacienda Heights Hawaiian Gardens Hawthorne Hermosa Beach Hollywood Huntington Beach Huntington Park Inglewood Irwindale La Mirada Lakewood Lawndale LAX Lomita Long Beach Los Angeles Lynwood Malibu Manhattan Beach Mar Vista Marina del Rey Monrovia Monterey Park North Long Beach Norwalk Pacific Palisades Palos Verdes Estates Paramount Pasadena Pico Rivera Playa del Rey Rancho Palos Verdes Redondo Beach Rolling Hills Estates Rosemead Rowland Heights San Gabriel San Marino San Pedro Santa Fe Springs Santa Monica Services Services Los Angeles Sherman Oaks Signal Hill South El Monte South Gate South Pasadena Studebaker Torrance Valinda Venice Vernon View Park Walnut West Los Angeles Westchester Westwood Whittier
